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My email download link doesn't work. What should I do?

Open My Art Gallery on ephe.art, sign in, and find your piece. It will be labeled with a black Art badge if the download purchase has been completed.

Within the "card" below the images, you will see details about the piece. You should also see a Download link. Click the Download link, which will open the URL in your browser. Save from your browser to your phone or device.

Refresh the page if a button doesn't respond. Download links refresh when you load the gallery.

You can also check spam or promotions for our email. Still stuck? Email hello@ephe.art with your order details.

If you need more information on how to save the image, please see the recommended articles below.

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